Privacy Policy

Effective Date: September 8, 2026
Last Updated: September 8, 2026

ProInfluence is a product of Infinix IT Solution ("Infinix IT Solution", "we", "us", or "our").

We respect your privacy and are committed to protecting the personal information of users who access or use the ProInfluence website, platform, marketplace, and related services.

This Privacy Policy explains how we collect, use, disclose, store, and protect information when you use ProInfluence.

By accessing or using ProInfluence, you acknowledge that you have read and understood this Privacy Policy.

1. About ProInfluence

ProInfluence is an influencer and creator marketplace that enables:

• Influencers and creators to create professional profiles.

• Creators to showcase their content, services, social-media presence, and portfolio.

• Brands and businesses to discover creators.

• Brands and creators to communicate regarding potential collaborations.

• Users to share ProInfluence profile links.

• Brands, agencies, and creators to explore potential business opportunities.

ProInfluence is a product of Infinix IT Solution.

2. Information We Collect

Depending on how you use ProInfluence, we may collect different categories of information.

2.1 Information You Provide

When you register or use ProInfluence, you may provide:

• Full name.

• Professional/creator name.

• Username.

• Email address.

• Phone number.

• Password or authentication information.

• Profile photograph.

• Date of birth or age information where required.

• Gender information where voluntarily provided.

• Location.

• City, state, and country.

• Biography.

• Professional information.

• Creator category or niche.

• Skills.

• Services offered.

• Portfolio information.

• Business information.

• Brand information.

• Agency information.

• Collaboration preferences.

• Pricing or rate information.

• Payment-related information where applicable.

You should only provide information that is necessary and appropriate for your use of the Platform.

3. Social Media Information

ProInfluence may allow creators and brands to add links to or connect their social-media accounts.

This may include platforms such as:

• Instagram.

• YouTube.

• Facebook.

• LinkedIn.

• TikTok.

• X.

• Other supported social-media platforms.

Depending on the features you use, we may collect or display information such as:

• Social-media profile URL.

• Username.

• Public follower count.

• Public engagement information.

• Public content.

• Public profile information.

• Public statistics.

• Other information made available through applicable integrations.

We do not claim ownership of your social-media accounts.

Your use of third-party social-media services remains subject to their respective privacy policies and terms.

4. Information Automatically Collected

When you access ProInfluence, certain technical information may be automatically collected.

This may include:

• IP address.

• Browser type.

• Device type.

• Operating system.

• Device identifiers.

• Approximate location.

• Language preferences.

• Pages visited.

• Date and time of visits.

• Referring URLs.

• Clicks and interactions.

• Login activity.

• Session information.

• Error and diagnostic information.

This information helps us maintain, secure, analyze, and improve ProInfluence.

5. Cookies and Similar Technologies

ProInfluence may use cookies, local storage, pixels, session technologies, and similar technologies.

These technologies may be used to:

• Keep users signed in.

• Maintain sessions.

• Remember preferences.

• Improve website performance.

• Understand how users interact with the Platform.

• Detect security issues.

• Analyze traffic.

• Improve user experience.

You may be able to control cookies through your browser settings.

Disabling certain cookies may affect some ProInfluence functionality.

6. How We Use Your Information

We may use personal information to:

Provide and operate ProInfluence

• Create and manage accounts.

• Create creator and brand profiles.

• Provide marketplace functionality.

• Display profiles to relevant users.

• Facilitate communication.

• Provide requested services.

• Maintain the Platform.

Improve the Platform

• Analyze usage.

• Improve features.

• Develop new functionality.

• Troubleshoot technical problems.

• Personalize the user experience.

• Understand marketplace activity.

Communication

We may use your contact information to:

• Send account-related notifications.

• Respond to enquiries.

• Provide customer support.

• Send important service announcements.

• Communicate regarding security or policy changes.

• Send marketing communications where permitted by law and applicable consent requirements.

You may opt out of certain promotional communications.

Security and fraud prevention

We may process information to:

• Detect suspicious activity.

• Prevent fraud.

• Protect accounts.

• Protect users.

• Investigate abuse.

• Maintain Platform security.

• Enforce our Terms & Conditions.

Legal compliance

We may process information when necessary to:

• Comply with applicable laws.

• Respond to lawful requests.

• Protect legal rights.

• Investigate suspected violations.

• Resolve disputes.

7. Public Profiles and Information

ProInfluence is a marketplace designed to help creators and brands discover each other.

Information that you intentionally publish on a public ProInfluence profile may be visible to other users or members of the public.

Depending on your profile settings, this may include:

• Name or professional name.

• Profile photograph.

• Creator category.

• Biography.

• Location.

• Social-media links.

• Portfolio.

• Services.

• Public follower information.

• Collaboration information.

• Public contact or business enquiry information.

Do not publish sensitive personal information on your public profile.

You are responsible for reviewing your profile before publishing it.

8. Creator Contact Information

If a creator chooses to provide contact information for business enquiries, that information may be displayed or made accessible through the Platform according to the creator's selected settings.

Creators should avoid publishing personal information that they do not want publicly accessible.

Where available, ProInfluence may provide marketplace communication or contact features instead of directly exposing personal contact details.

9. Brand Information

Brands and businesses may provide information such as:

• Company name.

• Brand name.

• Business category.

• Company website.

• Business email.

• Business phone number.

• Company description.

• Campaign requirements.

• Business location.

• Contact information.

Business information intended for public display may be visible to creators and other users.

10. Communications Between Users

ProInfluence may provide communication functionality between brands and creators.

Depending on the features used, we may process:

• Messages.

• Enquiries.

• Collaboration requests.

• Campaign information.

• Attachments.

• Communication timestamps.

• Related account information.

We may retain communication data for security, dispute resolution, service operation, and legal compliance.

Users should not share passwords, financial credentials, or other highly sensitive information through ordinary marketplace communications.

11. Payments

If ProInfluence provides paid services or facilitates payments, we may process information necessary to complete transactions.

Depending on the payment method, this may include:

• Billing information.

• Transaction information.

• Payment status.

• Invoice information.

• Limited payment identifiers.

Payment card information may be processed directly by third-party payment providers rather than being stored by ProInfluence.

Third-party payment providers may have their own privacy policies and terms.

12. How We Share Information

We do not sell your personal information as a general business practice.

We may share information where necessary with:

Other ProInfluence Users

For example, creator profile information may be visible to brands, and relevant brand information may be visible to creators.

Service Providers

We may use third-party providers for:

• Hosting.

• Cloud storage.

• Email.

• Authentication.

• Analytics.

• Payment processing.

• Security.

• Customer support.

• Communications.

• Technical infrastructure.

These providers may process information on our behalf.

Legal and Regulatory Authorities

We may disclose information where required or permitted by applicable law, including to:

• Government authorities.

• Courts.

• Law enforcement agencies.

• Regulators.

• Legal advisers.

Business Transfers

If Infinix IT Solution undergoes a merger, acquisition, restructuring, sale, financing, or transfer of assets, personal information may be transferred as part of that transaction, subject to applicable law.

13. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• The type of information.

• The purpose for which it was collected.

• Whether your account remains active.

• Legal requirements.

• Accounting requirements.

• Dispute resolution.

• Fraud prevention.

• Security requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

14. Data Security

We take reasonable technical and organizational measures designed to protect personal information against:

• Unauthorized access.

• Loss.

• Misuse.

• Alteration.

• Disclosure.

• Destruction.

Security measures may include:

• Access controls.

• Authentication mechanisms.

• Encryption where appropriate.

• Monitoring.

• Secure hosting practices.

• Internal security procedures.

However, no internet-based system can be guaranteed to be completely secure.

You are responsible for maintaining the security of your account credentials.

15. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information.

These may include the right to:

• Request access to personal information.

• Request correction of inaccurate information.

• Request deletion where legally applicable.

• Request information regarding processing.

• Withdraw consent where processing is based on consent.

• Object to certain processing.

• Request restriction of processing where applicable.

• Request information regarding data sharing.

• Raise a privacy-related complaint.

Certain rights may be subject to legal limitations or verification requirements.

To exercise an applicable privacy right, contact us using the details provided below.

16. Account Deletion

You may request deletion or closure of your ProInfluence account.

Upon receiving a valid request, we may delete or deactivate information associated with your account, subject to:

• Legal obligations.

• Fraud prevention.

• Security requirements.

• Dispute resolution.

• Accounting or transaction records.

• Other legitimate legal requirements.

Some information may therefore need to be retained for a limited period.

17. Children's Privacy

ProInfluence is not intended to knowingly collect unnecessary personal information from children.

Users should generally be 18 years of age or older, unless use is otherwise permitted under applicable law with appropriate parental or guardian involvement.

If you believe a child has provided personal information to ProInfluence inappropriately, please contact us so that we can review the situation and take appropriate action.

18. Third-Party Websites and Services

ProInfluence may contain links to third-party websites or services.

These may include social-media platforms, payment services, creator websites, brand websites, and other external services.

We are not responsible for the privacy practices, security, content, or policies of third-party services.

You should review the privacy policy of each third-party service you use.

19. Social Media Integrations

Where ProInfluence integrates with third-party social-media platforms, the information available to us may depend on:

• Your permissions.

• The platform's APIs.

• Your account settings.

• The third-party platform's policies.

• Changes made by the third-party platform.

You may disconnect or revoke access where the applicable integration allows it.

Revoking access may not automatically delete information previously processed or stored by ProInfluence.

20. International Data Processing

Depending on our infrastructure and service providers, your information may be stored or processed in locations outside your state or country.

Where required by applicable law, we will take appropriate measures relating to such transfers and processing.

21. Marketing Communications

We may send service-related communications that are necessary for operating your account.

Where legally required, promotional communications will be sent based on applicable consent or other lawful grounds.

You may unsubscribe from marketing communications using the unsubscribe mechanism provided in the communication or by contacting us.

You may continue to receive essential service communications even after opting out of marketing messages.

22. User Responsibility

You are responsible for the information you choose to publish on ProInfluence.

You should not publish:

• Passwords.

• Banking credentials.

• Government identification numbers.

• Private financial information.

• Sensitive personal information.

• Another person's personal information without authorization.

Before adding information to a public profile, carefully consider whether you want that information to be publicly accessible.

23. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we may update the "Last Updated" date and, where appropriate, provide additional notice.

Your continued use of ProInfluence after the updated Privacy Policy becomes effective means you acknowledge the updated policy, subject to applicable law.

24. Governing Law

This Privacy Policy shall be governed by the applicable laws of India.

Subject to applicable law, disputes relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts in Bengaluru, Karnataka, India.

25. Contact Us

If you have questions, requests, complaints, or concerns regarding privacy or personal information, please contact us:

Infinix IT Solution
Product: ProInfluence

Address:
3rd Floor, 14, AVS Compound,
Off 80 FT Road, 4th Block, Koramangala,
Near Sony Signal, Oasis Mall,
Bengaluru, Karnataka – 560095, India

Phone: 01169313068

Email: info@infinixitsolution.com

Company Website: infinixitsolution.com

ProInfluence Website: proinfluence.in

26. Grievance / Privacy Complaints

If you believe your personal information has been improperly processed or you have a privacy-related concern, you may contact us using the details above.

Please include:

• Your name.

• Registered email address.

• Description of the concern.

• Relevant account or transaction details, where applicable.

• Any supporting information.

We will review and respond to valid requests in accordance with applicable law.

27. Acknowledgement

By using ProInfluence, you acknowledge that you have read and understood this Privacy Policy.

ProInfluence
An Infinix IT Solution Product

PEOPLE • CONTENT • GROWTH

© 2026 Infinix IT Solution. All rights reserved.